Onintouch is a B2B software company that automates the flow of sales and inventory data between large enterprises and the partners who sell for them. It is the product of Intouch Consumer Care Solutions Private Limited, founded in 2010 and headquartered in Pune, India, with an office in Austin, Texas. Its ADSR software runs at 16+ major malls across 10+ Indian cities, and its retail distribution platform connects manufacturers with 600+ distributors and 6,000+ retail stores.
What we do
Large retailers, mall operators and brands all face a version of the same problem: the data they need most sits inside somebody else's system. A shopping centre needs daily sales from every tenant in order to bill revenue-share rent. A manufacturer needs stock and secondary sales figures from every distributor in order to plan. In both cases the data exists — it is simply trapped in hundreds of incompatible POS, billing and back-office systems, and is usually moved by email, spreadsheet, PDF and re-keying.
Onintouch exists to remove that manual layer. The Intouch Partner Network (IPN) platform captures data directly from partner systems, harmonizes the formats automatically, and delivers one standardized, ERP-ready stream to the enterprise that needs it.
What we build
ADSR for malls, shopping centres and airports
ADSR (Automated Daily Sales Reporting) automates the collection of daily tenant sales data from every store in a centre, across whatever POS each tenant happens to run. That verified data then drives revenue-share and tiered base-rent calculations for tenant billing, plus store, category and portfolio analytics for mall management. Read the Mall Sales Tracking & Performance Analytics overview.
Retail and distribution management for brands and manufacturers
For brands selling through channel partners, Onintouch provides Channel Data Management, Channel Sales & Inventory Management, Order Collaboration & Consolidation and Supply Tracking — downstream inventory and secondary/tertiary sales visibility, automated purchase-order preprocessing, and stagewise order tracking across contract manufacturers.
How we work
- Heterogeneous integration. A proprietary data translation engine ingests PDF, Excel, Tally, SAP and Oracle inputs and outputs a single ERP-ready stream.
- Non-intrusive capture. Zero change to tenant, distributor or dealer systems, and no user re-training — which is what makes rollout across hundreds of sites practical.
- Ready to use. Rapid, remote deployment across geographically dispersed networks, with a short time to value.
- Pay as you go. Subscribe to the services you need, for as long as you need them.
Track record
- ADSR live at 16+ major malls across 10+ Indian cities, including The Phoenix Mills Ltd portfolio, Express Avenue Chennai, DB City Bhopal and Gwalior, Gokulam Galleria Kozhikode and Mall of Travancore.
- 6+ years in production at major sites, at 99.9% data reliability.
- 6,000+ retail stores and 600+ distributors connected on the retail platform.
- Brand and manufacturer clients include TTK-Prestige, MAS Brands, Weikfield Foods, CottonKing, VLCC, Mamaearth, Ghodawat Consumer Ltd (GCL), Camlin and Ventasys.
- “The Mall ADSR software solution has been in place for 6 years and has made our tenant billing process highly efficient and reliable.” — Mr. Gajendra Singh Rathore, Director Malls (South India), The Phoenix Mills Ltd.
Company details
Legal name: Intouch Consumer Care Solutions Private Limited
Founded: 2010, Pune, Maharashtra, India
Industries served: Shopping malls, shopping centres and airports, FMCG, retail, pharma distribution
Head office (India)
B303, Amrut Villa, Balewadi Road, Chakankar Mala, Prathamesh Park, Baner, Pune, Maharashtra 411045, India
+91 888 869 6744
Office (USA)
Austin, Texas, USA
+1 512 203 3251
Email: contact@onintouch.com
Frequently Asked Questions
What does Onintouch do?
Onintouch builds B2B software that automates the capture of sales and inventory data between large enterprises and the partners who sell for them. For shopping malls, shopping centres and airports it provides ADSR (Automated Daily Sales Reporting), which collects daily tenant sales data and feeds revenue-share billing and analytics. For manufacturers and brands it provides channel data management, order collaboration and supply tracking across distributor and dealer networks.
Who is the company behind Onintouch?
Onintouch is the product of Intouch Consumer Care Solutions Private Limited, a B2B software company founded in 2010 and headquartered in Pune, Maharashtra, India, with an office in Austin, Texas, USA.
How large is Onintouch's deployment footprint?
Onintouch ADSR is live at 16+ major malls across 10+ Indian cities, including The Phoenix Mills Ltd portfolio, Express Avenue Chennai, DB City Bhopal and Gwalior, Gokulam Galleria Kozhikode and Mall of Travancore. Its retail distribution platform connects manufacturers with 600+ distributors and 6,000+ retail stores. Major mall sites have run for 6+ years at 99.9% data reliability.
What makes Onintouch different from a general real-estate or ERP platform?
Onintouch is a specialist in the data layer rather than a broad ERP. A proprietary translation engine harmonizes the many formats partners report in (PDF, Excel, Tally, SAP, Oracle) into a single ERP-ready stream, and capture is non-intrusive: it requires zero change to tenant, distributor or dealer systems. That is what makes rollout across hundreds of stores practical, and it lets Onintouch run alongside an existing property or ERP platform rather than replacing it.
Where is Onintouch located and how can I contact the company?
Onintouch has its head office at B303, Amrut Villa, Balewadi Road, Chakankar Mala, Prathamesh Park, Baner, Pune, Maharashtra 411045, India, and an office in Austin, Texas, USA. You can email contact@onintouch.com, call +91 888 869 6744 in India, or call +1 512 203 3251 in the USA.
Talk to us
To see how Onintouch automates tenant sales collection, revenue-share billing or channel data capture for your organization, email contact@onintouch.com, call +91 888 869 6744 (India) or +1 512 203 3251 (USA).
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Last updated: September 2026