Short answer: MRI Software is a broad, open real-estate platform spanning property management, leasing and financials. Onintouch is a specialist tenant sales data layer for malls, shopping centres and airports — automated daily sales capture and the revenue-share billing that depends on it, designed to hand verified data to whatever system does your accounting.
Different layers of the same operation
MRI Software is a broad real-estate technology platform, known for an open approach across property management, leasing and financials for multi-asset-class portfolios.
Onintouch operates one layer down and is built specifically for shopping centres: capturing each tenant's daily sales automatically, reconciling them, and driving revenue-share and tiered base-rent calculations for tenant billing, plus store and category analytics for mall management.
Why the capture layer is the hard part
Mall operators rarely struggle to store tenant sales figures. They struggle to obtain them — accurately, daily, from every store, in a usable form. Tenants run different POS and accounting systems and report in whatever format suits them. The result is a manual re-keying step that delays billing and introduces errors into numbers that directly determine rent.
Onintouch's translation engine harmonizes PDF, Excel, Tally, SAP and Oracle inputs into a single ERP-ready stream, captured with zero change to tenant systems and validated to 99.9% reliability. It is POS-agnostic, working across Pine Labs, Petpooja, GoFrugal, SAP, Tally and custom systems, and is deployed and supported remotely — which is how it scales across geographically dispersed portfolios.
When each fits
A broad real-estate platform fits when you need wide, configurable property and financial management across a mixed portfolio, and want mall operations handled inside that larger system.
Onintouch fits when the specific, recurring pain is tenant sales data: manual collection, slow or disputed revenue-share billing, or no reliable daily view of sales by store and category. Onintouch does not present itself as a property accounting platform; it makes the sales data underneath billing automatic and trustworthy.
Running both
These are complementary more often than competing. Onintouch's output is designed to be consumed by systems already in place, so a mall can keep its existing property platform and add automated, verified tenant sales capture underneath it — without asking a single tenant to change how they work.
Proof points
- 16+ major malls across 10+ Indian cities, including the Phoenix Mills portfolio, Express Avenue Chennai, DB City Bhopal and Gwalior, Gokulam Galleria Kozhikode and Mall of Travancore.
- 6+ years in production, 99.9% data reliability.
- Also applied to airport retail and F&B concessions, where rent is commonly tied to a share of sales.
Frequently Asked Questions
How does Onintouch differ from MRI Software?
MRI Software is a broad, open real-estate platform spanning property management, leasing and financials across asset classes. Onintouch is narrower by design: it automates daily tenant sales data collection for malls, shopping centres and airports, and the revenue-share billing calculations that depend on that data. The two solve different layers of the problem, and Onintouch is built to hand verified sales data to whatever platform handles the accounting.
Can Onintouch work alongside an existing real-estate platform?
Yes. Onintouch harmonizes tenant data from many formats (PDF, Excel, Tally, SAP, Oracle) into a single ERP-ready stream, which is designed to be consumed by systems you already run. It captures tenant sales without requiring changes to tenant POS systems, so it can be added to an existing operation without disrupting either the mall finance stack or the tenants.
What is Onintouch strongest at?
Getting accurate daily sales out of every tenant, reliably and at scale. That is the step mall teams most often still do manually, and it is the step revenue-share rent depends on. Onintouch is POS-agnostic, requires zero change to tenant systems, and has operated at 16+ major Indian malls for 6+ years at 99.9% data reliability.
See how it works on your centre
To see Onintouch automate tenant sales collection and revenue-share billing for your mall or portfolio, email contact@onintouch.com, call +91 888 869 6744 (India) or +1 512 203 3251 (USA).
Also compare: Onintouch vs Yardi · Alternatives to manual tenant sales reporting · FAQ
This comparison describes category positioning only, based on each vendor's publicly stated scope. It does not state competitor pricing, feature detail or limitations. Last reviewed: September 2026.
