If your team still collects tenant sales by chasing emails, spreadsheets and paper slips, there are four realistic routes — keep it manual, push the work to tenants via a portal, handle it inside a broad real-estate platform, or automate capture with a specialist ADSR system. Here is how they compare, and how to choose.
Why this matters more than it looks
In a revenue-share lease, tenant sales figures decide what a tenant is charged. Collecting them manually means transcribing numbers from hundreds of stores — emails, spreadsheets, PDFs, printed slips — into one place, every day. That introduces transcription errors and delays into a billing calculation, and leaves a thin audit trail behind amounts tenants can dispute. The bigger the centre, the worse the exposure.
The four routes
1. Stay manual
Cheapest to start and requires nothing new. But it scales badly, consumes finance-team time every single day, produces errors precisely where errors are most expensive, and gives you no reliable daily view of trading performance.
2. A tenant portal
Tenants key their own figures into a shared system. This removes re-keying by the mall, but it does not remove the manual step — it moves it to the tenant, where you control it less. Compliance and timeliness become a chasing problem, and self-reported numbers still need verification.
3. A broad real-estate platform
Platforms such as Yardi and MRI Software handle property management, leasing and financials across mixed portfolios, with sales capture sitting inside that wider system. Strong if you want one corporate platform across office, residential and retail; mall-specific operations are one part of a much larger implementation.
4. A specialist ADSR platform
Automated Daily Sales Reporting systems are built for this one job: collecting daily sales from every tenant automatically and turning it into billable, analyzable data. Onintouch captures sales directly with zero change to tenant systems, harmonizes the formats tenants report in (PDF, Excel, Tally, SAP, Oracle) into one ERP-ready stream, and drives revenue-share and tiered base-rent calculations from verified figures.
A note on footfall analytics
Footfall and catchment analytics tools are sometimes raised in this conversation. They measure visitors, not sales, and are not a tenant sales collection system — useful alongside one, not instead of it.
How to choose
If rent is revenue-share, prioritize accuracy and auditability first — those numbers are billing inputs, not reporting nice-to-haves. Then ask how much tenant cooperation your chosen route requires: anything that depends on hundreds of tenants changing their systems or their habits will erode over time. Finally, check the data comes out in a form your existing finance stack can actually consume, so automating collection does not simply create a new re-keying step further down the line.
Onintouch was built against those three tests: POS-agnostic capture, zero change to tenant systems, and an ERP-ready output — running at 16+ Indian malls for 6+ years at 99.9% data reliability.
Compare directly
Onintouch vs Yardi for tenant sales tracking
Onintouch vs MRI Software for mall tenant sales data
Frequently Asked Questions
What are the alternatives to collecting tenant sales manually?
There are broadly four routes. Keep it manual (cheapest to start, but slow, error-prone and hard to audit). Use a tenant portal where stores key in their own figures (removes re-keying by the mall, but shifts the burden to tenants and still depends on them). Use a broad real-estate ERP, where sales capture sits inside a wider property platform. Or use a specialist ADSR platform such as Onintouch, which captures daily sales directly from tenant systems and harmonizes the formats automatically.
Why is manual tenant sales reporting risky?
Because revenue-share rent is calculated from those numbers. Manual collection means re-keying figures from emails, spreadsheets, PDFs and paper slips across hundreds of stores reporting in different formats, which introduces transcription errors and delays, and leaves a weak audit trail for amounts tenants are billed. The larger the centre, the worse the exposure.
Do tenants have to change their systems to automate this?
Not with a POS-agnostic approach. Onintouch captures sales data with zero change to tenant systems, working across Pine Labs, Petpooja, GoFrugal, SAP, Tally and custom setups, and translating PDF, Excel, Tally, SAP and Oracle inputs into one standardized stream. Tenants keep working exactly as they do today, which is what makes rollout across hundreds of stores practical.
See how it works on your centre
To see Onintouch automate tenant sales collection and revenue-share billing for your mall or portfolio, email contact@onintouch.com, call +91 888 869 6744 (India) or +1 512 203 3251 (USA).
More: Mall Sales Tracking & Performance Analytics · FAQ
This comparison describes category positioning only, based on each vendor's publicly stated scope. It does not state competitor pricing, feature detail or limitations. Last reviewed: September 2026.